Frequently Asked Questions

What are your opening times?

Our shops are open 9:30am-5:00pm Monday-Saturday. We are closed on Bank holidays and on select days over Christmas.

What's the best way to travel to the shop?

A map of our locations are available here. The Manchester shop is nearby to Manchester Piccadilly station and Piccadilly Gardens tram/bus stops. The Liverpool shop is located 8 minutes walk from Moorfields Train Station, or around 10-15 minute walk from the centre of town, just off Dale Street.

Do you only deal in used equipment?

99% of our stock is used, however we do get unused/new items in on occasion.
Rest assured that everything that comes through our doors is throughly inspected and tested before it can go on our shelves, or before it’s listed on our online shop or eBay store.

Do you develop film or do prints?

We stock film, but we don’t do any developing nor printing. If you’re Manchester based we recommend a small independent called Advanced Photo.

How can I be sure an item is compatible with my setup?

Compatibility isn’t always obvious; older Fuji film lenses don’t fit newer Fuji digital cameras for example. If unsure get in touch before your purchase. This avoids disappointment as well as unnecessary postage and return costs.

How much will postage be?

Postage varies depending on your location. We offer free UK postage on many items, but as a rough guide a 35mm camera could cost around £6.00 for Mainland UK, £20.00 for Europe, and £30.00 Worldwide. If buying online postage costs are viewable/calculated on checkout. If you’d like a quote please get in touch via our contact page.

How long does delivery take?

We try our best to make delivery as fast as possible, but delivery duration can change based on a number of factors. As a rough guide most weekday purchases will be delivered within 2-3 business days for Mainland UK, 4-5 business days for Europe, and up to 7-14 business days for Worldwide. If you want a specific delivery date or need your package in a hurry please get in touch via our contact page.

What's your return policy?

We offer a 30 day warranty on most shop items, and 90 days for Leica equipment. Restocking fees may apply if merely “a change of mind”.

Can I save on delivery by collecting in shop?

Yes of course. It’s better for the environment and, with no postage costs, much better for your pocket! Please make sure you tell us whether you’d like to collect your item from our Manchester or Liverpool branch.

Can I track my order?

You can view your order status, along with tracking number here. Please note that some worldwide shipping cannot be tracked.